What we hold, and why

Information we collect

The list is short — name, delivery address, phone and email. With an account, order history and saved addresses are kept too.

Payment credentials are not collected at all. UPI approval happens in your bank’s app, entirely outside this website.

Why we need it

What it is actually for:

• process and pack your order
• arrange delivery and share tracking updates
• answer support messages about an order
• meet record-keeping obligations under Indian law
• detect and prevent fraudulent orders

Sharing and disclosure

The courier delivering your parcel gets your name, address and phone number — there is no way to deliver without it. The payment itself is your bank’s UPI infrastructure. No data is sold, and none goes to advertisers.

We may disclose information where a law, a court or a regulator requires it.

Cookies and analytics

We use cookies for the cart and session only. You may block them, at the cost of a working cart. No ad trackers run here.

Your choices

You are entitled to:

• ask what personal data we hold about you
• ask us to correct anything inaccurate
• ask us to erase data we no longer need for an order or a legal obligation
• withdraw consent for messages that are not about an order

Retention

Indian tax and consumer law set how long order records are held, after which they go. Accounts persist until you ask us to delete them, and support mail is kept briefly beyond a closed query.

Children

Nobody under 18 should be ordering here. We collect no data from children knowingly, and delete anything we discover.